Privacy policy

GDPR

We are required fully to comply with the provisions of the General Data Protection Regulation (“GDPR”).

(a) We have appropriate security policies and infrastructure arrangements in place to protect information provided by you before, during and after acting for you.

(b) Save to the extent required by the circumstances of your instructions to us, which you may discuss with us, any information provided by you will be processed and stored within the European Union (“EU”) or, if and to the extent that part of your work has been referred to named case handlers in the office of Thomas Cooper Singapore LLP in Singapore. Notwithstanding that the European Commission has not made an adequacy decision in respect of Singapore that the law of Singapore is deemed to provide an adequate level of protection for your information, we have put in place appropriate measures to ensure that your information is treated by Thomas Cooper Singapore LLP in a way which is consistent with and which respects the laws of the EU and the UK on data protection.

(c) Where required by the circumstances of your instructions to us, information provided by you may be transferred, processed and stored outside the EU and Singapore. Such transfer, processing and storage may involve a country in respect of which the European Commission has made an adequacy decision (currently only Andora, Argentina, Canada (commercial organisations), Faroe Islands, Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland, Uruguay and the USA (limited to the Privacy Shield framework) although adequacy talks are taking place with Japan and South Korea) that the law of that country is deemed to provide an adequate level of protection for your information and/or a country in respect of which the European Commission has made no such adequacy decision.

(d) Save where information provided by you is or comes into the public domain other than as a result of disclosure by us, we will seek your informed written consent to the use of your information to state that we have worked for you in our marketing materials and in proposals or presentations to prospective or current clients or other parties and include information about the work undertaken for you.

(e) Subject to receipt of your written consent, we will keep records of personal data (such as contact details) which you or people working for you provide to us. We may use this data in the course of the provision of our services to you, knowhow development, management, administration and marketing, including advising you or people working for you about our services, publications, seminars and other events. We may need to provide this data to third parties assisting us in the provision of our services to you, knowhow development etc.

(f) You may at any time withdraw your consent to the disclosure of some or all of your information to any or all parties referred to above.

We respect your right to privacy

Any details that you give to us via this website or in any other way may be added to our database. You do not have to give us any personal information in order to use most of this website. However, if you wish to take advantage of some of the more special personalised services that we offer, you will need to provide certain information. If you have concerns about allegations of content created, that are displayed or published and may be libellous, infringing intellectual property rights, or in violation of a third party’s privacy rights, please contact the Compliance Officer for Legal Practice.

We will collect and use your personal information in the manner set out in this privacy policy. If we change or modify this privacy policy we shall post the changes on this page.

Use of personal details

Our database of personal details (however we collect those details) is used by us, and third parties assisting us in the provision of our services to you, knowhow development, management, administration and marketing, including advising you or people working for you about our services, publications, seminars and other events. We will not rent, sell or disclose your personal details to any other third party unless we are required to do so by law.

We may occasionally send you mailings which you have requested or we feel may interest you and/or are relevant to your business. Such mailings may include details of our products and services; newsletters; briefing notes and legal updates; and invitations to our various training seminars and other events.

Contacting us about your information

If you would like to see the information we hold about you or would like to be removed from our database and/or any mailing lists, please contact our office.

To help us keep our database up-to-date, we should be grateful if you would let us know as soon as possible if any of your contact details change or if you notice any inaccuracies in them. Please also let us know if you no longer wish to receive information or services from us.

Cookies

In common with most websites, our website uses cookies to capture certain information about our site’s use:

  • We use analytic cookies to understand how our site is being used. This measures the number of visitors and tells us how they navigate the site.
  • We use cookies to play video content on the site. For example, Vimeo and other video services like Wistia, Brightcove and YouTube set analytic cookies to measure performance.
  • We offer sharing tools (Facebook, Twitter, etc.). If you use these sharing tools, those sites set a variety of cookies.

We seek to comply with the Privacy and Electronic Communications Regulations 2003 (the latest version of which came into effect on 16 May 2016) (“PECR”) and to follow the Information Commissioner’s Office’s “Guidance on the rules on use of cookies and similar technologies” (Version 3, May 2012) and the International Chamber of Commerce’s (“ICC”) “ICC UK Cookie guide” (second edition 2012).

To that end we categorise cookie use as follows:

  • Strictly necessary – To fit this category, the cookie must be “related to a service provided on the website that has been explicitly requested by the user”. Obvious cases include shopping cart cookies and access to protected areas. We also include cookies which remember previously entered text so it is not lost if the page refreshes in this category. This is in line with the ICC’s guidance.
  • Performance based -The ICC’s guidance includes analytics, advertising and “Pay Per Click” cookies in this category – provided they only store anonymous data and cannot therefore be used for behavioural targeting of advertisements.
  • Functionality based – These include cookies that remember user choices so that they have a more personalised experience. This may include detecting if the user has already seen a pop-up so that it is not shown again, submitting comments and remembering colours, text size, etc.
  • Targeting/ advertising based – Primarily these are the cookies that the PECR were originally aimed at. These are aimed at cookies such as those which serve up targeted advertisements. The ICC’s guidance on these cookies advises website owners to obtain clear and explicit consent from users if a site employs such technology. We do not use any cookies of this type.

We do not ask for user consent for categories 1, 2 or 3 cookies on our website in accordance with the ICC’s guidance that no opt-in is required for these types of cookies by the user. As stated above, we do not use any category 4 cookies. If, in the future, we decided to use category 4 cookies, we would ask for clear and explicit consent from users.

If you have any concerns or questions about our cookie usage, we welcome and encourage you to get in touch.

For general information about cookies and how to disable them, please visit www.allaboutcookies.org.

For information on how to opt out of Google Analytic cookies, please Google Analytics Opt-Out Browser Add-On.